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Credit Union Diversity Self-Assessment

The NCUA encourages credit unions to promote diversity and inclusion as a competitive advantage for their organizations. Doing so can inform business strategies that unleash employee potential, attract talent to develop innovative solutions to leverage business opportunities, and help you identify and meet the needs of underserved markets.

To support credit unions’ efforts to promote diversity and inclusion, the NCUA designed a self-assessment tool, helps credit unions evaluate their practices against five core standards:

  1. Organization commitment to diversity and inclusion
  2. Workforce profile and employment practices
  3. Supplier diversity
  4. Practices to promote transparency
  5. Approach to self-assessment

The assessment outlines best practices in diversity and inclusion that you can use at any stage of your institution’s journey. You can download and complete the NCUA’s self-assessment form at any time to evaluate your institution’s performance. The NCUA encourages credit unions to assess their performance each year. You are not required to submit your results to the NCUA.

Annual Solicitation for Self-Assessments

The NCUA solicits electronic self-assessment submissions through a secure portal on an annual basis. All credit union CEOs, Chairmen, Diversity Officers, and POCs listed on the credit union’s latest Call Report will receive a unique link to submit a self-assessment. Credit unions can submit a CUDSA between October 1 and January 31 each year. For questions about the self-assessment, please contact the NCUA's Office of Minority & Women Inclusion at CUDiversity@NCUA.GOV.

The NCUA’s Office of Minority and Women Inclusion is responsible for assessing the diversity policies and practices for the federally insured credit union system. It aggregates data provided by credit unions to identify opportunities for the NCUA to develop materials and disseminate information to help credit unions excel in supporting their diversity and inclusion practices. Access to self-assessment data provided by a credit union is restricted and is not accessible to, nor shared with, any other NCUA office.

Aggregated responses are reported in an annual Credit Union Diversity Self-Assessment report and may appear in additional reports including the NCUA’s Annual Report to Congress. The NCUA will not identify any specific credit union or individual, or disclose confidential business information, without explicit written consent.


How do we submit our Credit Union Diversity Self-Assessment?

All credit union CEOs, Chairmen, Diversity Officers, and POCs listed on the credit union’s latest Call Report will receive a specialized link to complete the assessment.

I did not receive a specialized link; how do I receive one?

  1. Check your spam or junk folder.
  2. Confirm your POC listed in CUOnline is correct.
  3. Contact with the following information:
    1. Credit Union Full Name
    2. Credit Union Charter Number

The NCUA Credit Union Diversity Officer is unable to change the contact information listed on the Call Reports. You must contact your credit union’s POC who handles the submission of the Call Report to update the information.

4 Facts about the Credit Union Diversity Self-Assessment. It's easy to complete. It's a great tool to help measure your diversity and inclusion progress. It's voluntary. It Introduces you to best practices to adopt.

Diversity and Inclusion Resources

CUDSA Reports

Developing effective diversity and inclusion policies and practices takes time. The NCUA does not expect participating credit unions will implement every best practice described in the self-assessment. Some credit unions, especially those with more than 100 employees, can use information they obtain from conducting a self-assessment to begin or to strengthen ongoing efforts to promote diversity and inclusion.

The following resources can help inform and enhance your diversity and inclusion efforts:

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