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Office of the Ombudsman

The NCUA's Office of the Ombudsman assists with resolving problems by helping to define options and recommending solutions to involved parties. The Ombudsman is a neutral party to ensure a fair, equitable, and transparent interaction with the NCUA.

Contact the Ombudsman Office at ombudsman@ncua.gov, Phone: 703.518.1175, or Fax: 703.518.1757

Mailing Address

National Credit Union Administration
Attn: Ombudsman
1775 Duke St.
Alexandria, VA 22314

Central Offices

​Office ​Telephone ​FAX Email
Office of the Board 703.518.6300 703.518.6660 / 703.518.6319 boardmail@ncua.gov
​Office of Chief Financial Officer 703.518.6570 ​703.518.6664 / 703.518.6439 ocfomail@ncua.gov
Office of Chief Information Officer 703.518.6440 703.518.6669 / 703.518.6489 ociomail@ncua.gov
Office of Consumer Financial Protection 703.518.1140 703.518.6672 ocfp​mail@ncua.gov
Office of National Examinations and Supervision 703.518.6640 703.518.6665 / 703.518.6439 onesmail@ncua.gov
Office of Equal Employment Opportunity 703.518.6325 703.518.6681 / 703.518.6373 eeomail@ncua.gov
Office of Examination and Insurance 703.518.6360 703.518.6666 / 703.518.6499 eimail@ncua.gov
Office of Executive Director 703.518.6320 703.518.6661 / 703.518.6319 oedmail@ncua.gov
Office of General Counsel 703.518.6540 703.518.6667 / 703.518.6569 ogcmail@ncua.gov
Office of Human Resources 703.518.6510 703.518.6668 / 703.518.6539 ohrmail@ncua.gov
Office of Minority and Women Inclusion 703.518.1650 703.518.6685 omwimail@ncua.gov
Office of External Affairs and Communications 703.518.6330 703.518.6671 / 703.518.6409 oeacmail@ncua.gov
Office of Credit Union Resources and Expansion ​703.518.6610 ​703.518.6680 / 703.518.6619 curemail​@ncua.gov
Office of the Chief Economist 703.518.6660 N/A ocemail@ncua.gov
Division of Fintech N/A N/A fintechmail@ncua.gov

Regional Offices

​Office ​Telephone ​FAX Email ​States Served
EASTERN REGION
1775 Duke Street, Suite 4000
Alexandria, VA 22314		 703.519.4600 703.518.6674
703.519.4620		 EasternMail@ncua.gov Connecticut, Delaware, the District of Columbia, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and West Virginia
SOUTHERN REGION
10910 Domain Drive, Suite 200
Austin, TX 78758		 512.342.5600 703.518.6677
512.342.5620		 SouthernMail@ncua.gov Texas, Oklahoma, Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky,
Louisiana, Mississippi, North Carolina, Ohio, Puerto
Rico, South Carolina, Tennessee and the
U.S. Virgin Islands
WESTERN REGION
1230 W. Washington Street, Suite 301
Tempe, AZ 85288-1249		 602.302.6000 703.518.6678
602.302.6024		 WesternMail@ncua.gov Alaska, Arizona, California, Colorado, Guam, Hawaii, Idaho, Illinois, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wisconsin, and Wyoming
ASSET MANAGEMENT & ASSISTANCE CENTER
10910 Domain Drive, Suite 200
Austin, TX 78758		 512.231.7900 703.518.6679
512.231.7920		 amacmail@ncua.gov N/A
Subject ​Telephone Email or Web
Consumer Assistance 800.755.1030 Consumer Assistance Center​
Federal Credit Union Fraud 800.827.9650 ​Fraud Hotline
Inspector General 800.778.4806 Office Of Inspector General
Capital Markets Activities 800.755.5999 ocmpmail@ncua.gov
Media Inquiries 703.518.6572 Newsroom
OCIO Technical Support 800.827.3255 onestop@ncua.gov

Mailing Address:

National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
703.518.6300

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