Senior Advisor to Vice Chairman Hauptman
Sarah Bang serves as senior advisor to Vice Chairman Kyle S. Hauptman. Ms. Bang is a credit union system veteran with nearly 40 years of experience at all levels of the industry. Prior to retiring in 2017, she was the Executive Vice President of Industry Relations at CO-OP Financial Services.
Prior to joining CO-OP, she was the President/CEO of Financial Service Centers Cooperative Inc., (FSCC) a credit union shared branching and payments network with branches in all fifty states and five countries. FSCC was in six states with less than 100 branches when she became CEO. During her tenure, FSCC grew to over 3,300 branches and 2,200 full service financial kiosks giving 50 million members real-time access to their credit union accounts.
While at FSCC, Ms. Bang leveraged the shared branch technology to include P2P text banking, 24-hour call center services, remote deposit capture services and more. She also converted FSCC from a for profit structure to a cooperative to maximize engagement and benefits for owners.
Ms. Bang’s previous experience includes management of credit union service organizations including a regional shared branch and ATM network, an item processing center and companies providing insurance, mortgage processing, call center, and auditing services to credit unions. She was a frequent speaker at conferences around the country and facilitated dozens of strategic planning sessions for institutions of all sizes.
In 2014, she received one of the highest honors in the credit union movement – the Herb Wegner Memorial award. Ms. Bang is a graduate of the University of Wisconsin-Madison.