Accessibility Statement

The National Credit Union Administration is committed to providing access to all individuals—those with or without disabilities—that are seeking information on this website. We have built this website to conform to the Section 508 of the Rehabilitation Act (You will be leaving NCUA.gov and accessing a non-NCUA website. We encourage you to read the NCUA's exit link policies. (opens new page).) (as amended), which requires that all individuals with disabilities (whether federal employees or members of the general public) have access to, and use of, information and data comparable to that provided to individuals without disabilities, unless an undue burden would be imposed on the agency.

If You Have Trouble Viewing Content

If you have difficulty accessing information on this site, particularly if using assistive technology, such as screen readers, eye tracking devices, or voice recognition software, please contact us.

You can do this by emailing us at section508@ncua.gov, and submitting the following information:

  • URL (web address) of the material you tried to access
  • the problem you experienced
  • your contact information

Accessibility Feedback

If you have feedback regarding the accessibility of this site, please send an email to Section508@NCUA.gov.

To help us address the issue, please include:

  • The nature of the accessibility problem;
  • Your preferred format (electronic format, standard print, large print, etc.);
  • The web address, or URL, of the requested material; and
  • Your contact information so we can reach you if we have questions or to provide assistance.

We appreciate your feedback in helping our site be as accessible as possible.

The Architectural Barriers Act and Access to NCUA Facilities

We also comply with the Architectural Barriers Act (ABA) (You will be leaving NCUA.gov and accessing a non-NCUA website. We encourage you to read the NCUA's exit link policies. (opens new page).) . This law helps ensure that NCUA employees, applicants for NCUA employment, and members of the public with disabilities can gain ready access to the NCUA’s buildings and facilities.

If you have any questions or concerns about physical access to the NCUA buildings or facilities, contact the NCUA's Facilities Management Specialist at OCFOrequests@ncua.gov.

Learn more about Architectural Barriers Act standards from the U.S. Access Board. (You will be leaving NCUA.gov and accessing a non-NCUA website. We encourage you to read the NCUA's exit link policies. (opens new page).)

Filing a formal accessibility complaint under the Architectural Barriers Act

If we do not meet any of the requirements of the Architectural Barriers Act (ABA) (You will be leaving NCUA.gov and accessing a non-NCUA website. We encourage you to read the NCUA's exit link policies. (opens new page).) , you can file a formal complaint about it.

To file a formal complaint about an ABA violation, submit your complaint by email to EEOMAIL@NCUA.GOV.

If we receive a complaint alleging that NCUA violated the ABA, we will forward the complaint to the Architectural and Transportation Barriers Compliance Board. If we receive an ABA complaint and believe that a different (non-NCUA) entity is responsible for the alleged ABA violation, we will let you know that and inform you where you can file a complaint against the other entity.

You can also file an ABA complaint with the Access Board directly. You may obtain instructions on how to file an ABA complaint directly from the Access Board at https://www.access-board.gov/ (You will be leaving NCUA.gov and accessing a non-NCUA website. We encourage you to read the NCUA's exit link policies. (opens new page).) .

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Email: For questions or information about this site's accessibility, send an email to Section508@NCUA.gov.

Last modified on
05/12/20