DEI and ACCESS Summit 2022

DEI & Access Summit, All In

Take the Credit Union Diversity Self-Assessment

Key:

All-in For Your Employees

All-in For Your Community

November 2

Event
Opening Welcome - Miguel A. Polanco, Director, Office of Minority and Women Inclusion
Opening Speech - The Honorable Todd M. Harper, NCUA Chairman
An Update on the State of the Economy - Andrew Leventis, Chief Economist, NCUA
Built to Last - How to Create a Sustainable DEI Effort in Your Credit Union As DEI moves from being a "program" within an organization to becoming a strategic imperative for success in organizations, questions remain as to how to make DEI not only strategically important, but also durable into the future. From Maurice Smith's (former CUNA President) call to action to make Diversity and Inclusion the 8th Cooperative Principle to its operational implementation across credit unions, participants will hear about how DEI plays a role in helping credit unions survive and thrive by leveraging DEI initiatives and how to keep these initiatives relevant and growing over time. Moderator Victor Corro, CEO, Coopera Speakers Maurice Smith, CEO, Local Government Federal Credit Union Samira Salem, Vice President, Diversity, Equity and Inclusion, CUNA Pablo DeFilippi, Executive Vice President, Inclusiv Network Lilly Newfarmer, President / CEO, Tarrant County Credit Union
Panel Discussion - Blockchain Helping Main Street - The Honorable Kyle Hauptman, Vice Chairman, NCUA Board Join NCUA Board Vice Chairman Kyle Hauptman and his panelists to discuss the benefits of blockchain technology within the credit union industry. Speakers Cleve Mesidor, Executive Director, The Blockchain Foundation Becky Reed, CEO, Lone Star Credit Union
All-in For Your Employees How to Engage and Support LGBTQ+ Employees Through Active Allyship Allyship is a powerful way to support underrepresented communities and advocate for them. In this session, hear from credit union leaders and allies about what allyship looks like in practice and the impact that it has had in both their personal lives and the credit unions and members they serve. Moderator The Honorable Todd M. Harper, Chairman NCUA Speakers Damian Alarcon, Corporate Relations Manager, Travis Credit Union Monica Belz, CEO, Kaua’i Credit Union Linda Bodie, CEO, Element Credit Union Juan Fernandez Ceballos, President/CEO of the Credit Union Association of New Mexico Brandi Stankovic, COO/Chief Strategy Officer, CU Solutions Group All-in For Your Community How Finfluencers are Reaching Minorities and the Unbanked Through Social Media This session will showcase how minority financial influencers, “finfluencers,” are successfully engaging the unbanked and minority groups by providing practical and culturally relevant financial education. With millions of young followers, finfluencers have become some of the most sought-out content creators on the internet. Moderator Natasha McAdoo, ACCESS Program Officer, NCUA Speakers Markia Brown, Finfluencer, The Money Plug, Certified Financial Education Instructor Giovanna "Gigi" Gonzalez, TikTok Influencer, Financial Educator & Speaker, The First Gen Mentor Onjil McEachin, OCFP Director Division of Consumer Affairs, NCUA
All-in For Your Employees The State of DEI in the Credit Union Industry Visit with us and our distinguished panel to take a closer look at DEI and what the data are telling us about its place and impact within the credit union industry. Join our panelists and listen to their insights and conclusions based on their study of DEI in credit unions. Moderator Natasha Hewlett, Credit Union Diversity Program Manager Speakers Jennifer Esperanza, Senior Director of Organizational Culture+ Strategy, Coopera Consulting Josh Sledge, Sr. Director of Incubation, Filene Lynette Smith, Lead Consultant, Quantum Governance All-in For Your Community Appraisal Bias and Increasing Fair Access to Communities of Color This session features a moderated dialogue on racial and ethnic biases in home valuations. The session explores homeowner challenges and trends for communities of color, while highlighting the PAVE (Property Appraisal and Valuation Equity) Task Force, an interagency initiative to combat bias in home appraisals. Moderator Shameka Sutton, PAVE Representative Speakers Vivian Li, Quantitative Analytics, Director, Fair Lending Analytics, Freddie Mac Julienne Joseph, MBA, Deputy Assistant Secretary, Office of Single-Family Housing for FHA at US Department of Housing and Urban Development James (Jim) R. Park, Executive Director, FFIEC Appraisal Subcommittee
All-in For Your Employees How to Be an Inclusive Leader Most CEOs and credit union board members in larger credit unions are white, males. For many in these positions, diversity, equity, and inclusion are words and principles that may not be familiar or easily translated into strategic and operational imperatives. Hear from credit union leaders about their journeys in both understanding and embracing diversity, equity, and inclusion within their organizations and how it has transformed their credit unions into successful financial institutions within their respective markets and communities. Moderator Samira Salem, Vice President, Diversity, Equity and Inclusion, CUNA Speakers Brian Best, President/CEO GTE Financial Lynn Heckler, Director, Human Resources, PSCU Chuck Purvis, CEO, Coastal Credit Union Steve Stapp, CEO, Unitus Credit Union All-in For Your Community Data and Analytics to Expand and Solidify Your Financial Inclusion Efforts As the financial services sector becomes more cluttered, from large institutions to fintechs, credit unions are feeling the competitive squeeze from a number of financial organizations and services. The solution is not to work "harder." The solution is to work "smarter" by leveraging the power of data and analytics to better target your market and service offerings. This session will come replete with tips and tricks on how to access and analyze this valuable data and ultimately focus your strategic and operational efforts to succeed. Moderator Victoria Nahrwold, Associate Director Examination and Insurance, NCUA Speakers Luis G. Dopico, Chief Economist, CUCollaborate Moriah Taylor, Data Analyst, CUCollaborate Cathie Mahon, President/CEO, Inclusiv
Fireside Chat - Plenary Session - Opportunities for Credit Unions to Incorporate Environmental Justice and Climate Resiliency Moderator Kelsey Condon, Manager, Banking Financial Regulation, Ceres Speakers Richard Juang, Senior Manger, Environmental Justice Policy, Ceres Cathie Mahon, President / CEO, Inclusiv
Closing Remarks
Chairman's Reception and Meet & Greet

November 3

Event
Opening Welcome - Martha J. Ninichuk, Director, Office of Credit Union Resources and Expansion
Opening Speech and Panel Discussion - The Benefits of Equity and Equality - The Honorable Rodney E. Hood, NCUA Board Member Join NCUA Board Member Rodney Hood and his panelists to discuss the benefits of equity & equality in building an inclusive society. Panelists will discuss holistic approaches to spurring financial inclusion, digital literacy, minority procurement, diversity hiring & retention and economic development. Speakers Chantalle Couba, Partner, Korn Ferry Tawanda Sibanda, Partner, McKinsey & Company Tom Ferree, Chairman & CEO, Connected Nation
Decoding the Allure of Cryptocurrency for the Unbanked and Minority Groups in America This two-part session discusses why owning cryptocurrency is popular among Black consumers and minority segments of the U.S. population. While cryptocurrencies have the potential to meet underrepresented consumers’ expectations, they also pose risks to privacy and financial security. The second half of the session will cover common terms involving cryptocurrency and dive deeper into the risks with an overview of common trends and scams in cryptocurrency. This information will help front line staff and those who interact with members spot and prevent fraud. Moderator Scott A. Hunt, Director, Office of National Examination, NCUA Speakers Terri Bradford, Senior Payment Specialist, Federal Reserve Bank of Kansas City Elizabeth Kwok, Assistant Director, Division of Litigation Technology & Analysis, Federal Trade Commission Cristina Miranda, Division of Consumer and Business Education, Federal Trade Commission
Overview of the Current Housing Market and Increasing Access to Homeownership - Daryl Fairweather, Chief Economist, Redfin Dr. Daryl Fairweather is the chief economist of Redfin. Her insights have been featured on 60 Minutes, CBS Evening News, The Today Show, as well as in the New York Times and Washington Post. Prior to joining Redfin she was a senior economist at Amazon working on problems related to employee engagement and managing a team of analysts. During the housing crisis, Daryl worked as a researcher at the Boston Fed studying why homeowners entered foreclosure. Daryl received her Bachelors of Science from the Massachusetts Institute of Technology and received her Ph.D. and Master's degrees in economics at the University of Chicago where she specialized in behavioral economics. Moderator Shameka Sutton, Special Assistant to the Executive Director, NCUA
All-in For Your Employees DEI Includes Disabilities! How to Attract, Develop, and Retain Employees With Disabilities DEI is often viewed through the lens of race and gender, and it skips past those with both visible and invisible disabilities. According to the Bureau of Labor Statistics, in 2021, 19.1% of persons with disabilities were employed vs. 63.7% for persons without a disability. This suggests PWDs might not be sought or considered equitably during the hiring process or as they enter new organizations. Explore with our experts how you can advance both equity and inclusion with this group and empower your credit union for success. Moderator The Honorable Rodney E. Hood, NCUA Board Member Speakers Kenyahda Cahoon, CEO, Democracy Credit Union Thomas Foley, Director, National Disability Institute Sue McCue, Credit Union House Managing Director, CUNA Pamela Owens, Senior Vice President, Organizational Development & Capacity Building, Inclusiv All-in For Your Community Helping the Unbanked and Underbanked Populations Build Credit Credit unions can use responsible credit products to help underserved members build a relationship with a traditional financial service provider. Perceived difficulties (ITINs, standards of creditworthiness, examiner perception of risk) may not be the obstacles they are believed to be. Learn more about these customized lending products that meet the credit union’s business needs and provide affordable credit solutions for members. Moderator Richard Romero, Board Chair, Inclusiv and CEO, Seattle Credit Union Speakers Martin Eakes, CEO, Self-Help Federal Credit Union Jeanne Kucey, CEO, JetStream Federal Credit Union Scott McFarland, CEO, Honor Credit Union
All-in For Your Employees DEI Success Stories — How Credit Unions, Big and Small, Are Doing It Organizations take various paths to serve their markets and find success. However, few leverage DEI as a central strategy for approaching their markets and as a philosophy for doing well while doing good. Join us for a powerful panel discussion on success stories in DEI from credit unions that have done just that. From small to large, these credit unions have found their niche and thrived leading the way with DEI. Moderator Larry Sewell, Board Member and Immediate Past Chair, African American Credit Union Coalition and Retired Vice President, Together Credit Union Speakers John Bissell, President and CEO, Greylock Federal Credit Union Winona Nava, President CEO,Guadalupe Credit Union Luis Pastor, CEO, Latino Credit Union All-in For Your Community Successful Outreach Strategies in Reaching the Un- and Under-Banked: Meeting People Where They Are At This panel will discuss unconventional outreach strategies credit unions can use to build trust with members of the unbanked and underbanked populations and how these outreach strategies can build membership and increase access to financial services. Moderator Julie Siwicki, CED Adviser, Federal Reserve Bank of Atlanta Speakers Michelle Dearholt, Executive VP, Nusenda Credit Union Blanche Jackson, CEO, Stepping Stones Community Federal Credit Union Miranda Kennedy M.P.P. Director, ABLE National Resource Center, National Disability Institute
All-in For Your Employees Equity in the Workplace Tragic events over the past several years have raised the prominence of the term “equity.” Today, equity has found its place between both diversity and inclusion. But what exactly is equity and how does seeking it work within an organization? Although often confused with equality, equity is about fairness and creating an environment that allows diverse individuals and groups access to the same outcomes. This session will help participants understand why equity is important in the workplace, how to detect inequities, and how to mitigate their negative impact to our workforce and organizational culture. Moderator Teresa Bazemore, President & CEO, Federal Home Loan Bank of San Francisco Speakers Angela Russell, Chief Diversity Officer, CUNA Mutual Renee Sattiewhite, CEO African American Credit Union Coalition Zach Christensen, Director, DEI & Digital Services, Mitchell Stankovic and Associates, Executive Director & Co-Founder, CU Pride All-in For Your Community Increasing Financial Inclusion and Attracting New Members Through Prize-Incentivized Savings Accounts Credit unions encourage members to save and Prize-Linked Savings Accounts are proven to be exceptionally effective in motivating account holders to build positive financial behaviors. This session will feature insight and research into how prizes motivate people to open accounts, start saving, and build savings habits. Moderator Charvi Gandotra, Senior Strategy and Innovation Manager, Commonwealth Speakers Dawn Dunkelberger, VP Financial Services, North Memorial Federal Credit Union Ben Hering, Director of Engagement, Minnesota Credit Union Network Francis Santana, SVP Retail Operations & Business Development, Neighborhood Credit Union
Call to Action - The Honorable Michael J. Hsu, Acting Comptroller, Office of the Comptroller of the Currency

November 4

MDI Credit Unions: Putting Equity into Practice

Minority depository institution (MDI) credit unions have a long history of providing financial services in communities left underserved by traditional financial institutions. MDIs serve majority Black, Latinx, Asian American, and Native American communities. Research shows that underserved households are more likely to rely on alternative financial services, such as check cashing and payday loans. The use of mainstream financial institutions by these households is often hindered by the minimum amount required to open a traditional checking or savings account and the lack of trust in financial institutions.

Hear from Financial Health Network, Filene Research Institute, and credit union leaders on the challenges and opportunities facing MDI credit unions and what your institution can do to support their growth in today’s environment.

Event
Opening Welcome - Natasha McAdoo, ACCESS Program Officer
MDI Landscape, Challenges and Opportunities MDIs are vital to the financial health and economies of underserved communities. Hear from the Office of Credit Union Resources and Expansion on key findings from the most recent NCUA's MDI report.
MDIs: Let's Talk This session discusses MDI credit unions in your footprint. What are the primary challenges facing (your) MDI credit union? What can other credit unions do to support (your) MDI credit union growth? What does your (non MDI) credit union need to do in order to better support MDI credit unions?
The Financial Health Needs for All This session focuses on the financial health needs of different communities. Participants will learn about recommendations and business factors for being in the business of financial health for all.
DEI Efforts and Racial Economic Equality Incubator Filene’s Sr. Director of Incubation, Josh Sledge, will present Filene’s DEI work and how this program is going to help credit unions advance their DEI efforts and the financial health for all.
Financial Health MAP to Build Equitable Strategies Financial Health will introduce their framework for building an equitable strategy at credit unions.
Closing Remarks

Reference to any specific commercial product, service, company, or trademark in the sessions hosted at this event does not constitute its endorsement or recommendation by the U.S. Government or NCUA. All content is for informational and educational purposes only. Speaker’s views and opinions are their own.

Questions? Contact the Office of Minority and Women Inclusion at DEISummit@ncua.gov or 703.518.1650.