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Diversity, Equity and Inclusion Summit 2021

Diversity, Equity, & Inclusion Summit 2021 - From Intention to Action

DEI Summit 2021 – From Intention to Action

The NCUA held its 2nd Diversity, Equity and Inclusion Summit (DEI Summit) on November 2-4, 2021. During, this three-day event, credit union and industry professionals who are committed to advancing diversity, equity and inclusion within the credit union system gathered to share best practices, address challenges to advancing diversity, and learn how the NCUA can support the industry in its efforts.

The business case for diversity in credit unions is simple: diversity is a good investment. Diversity leads to better service, greater innovation, financial performance and profitability, improved solutions, higher levels of employee satisfaction and engagement, and increased membership. These things make credit unions resilient and sustainable, which ultimately leads to greater strength for the entire credit union system.


Tuesday, November 2

12:30 – 5:00 p.m. Eastern

Time Event
12:30 – 12:40 Opening Remarks
12:40 – 2:00 Town Hall Meeting
hosted by Todd M. Harper, NCUA Board Chairman
A timely discussion of diversity, equity and inclusion in relationship to newsworthy events in 2020 and 2021, and the importance of having a leadership commitment to DEI.
2:00 – 2:15 BREAK
2:15 – 3:45 Racism in Banking (No longer available)
A discussion of the discriminatory practices in banking, their costs and how these practices resulted in the impairment of the creation of wealth in the Black community.
3:45 – 4:00 BREAK
4:00 – 4:45 Fireside Chat: “What is the Credit Union’s Role in this DEI Journey?
During this session, panelists will share their thoughts on the credit union’s role in DEI as it relates to a credit union’s internal operations and its commitment to the communities it serves.
4:45 – 5:00 Closing Remarks

Wednesday, November 3

12:30 – 5:00 p.m. Eastern

Time Event
12:30 – 12:40 Opening Remarks
12:40 – 2:00 Town Hall Meeting
hosted by Rodney Hood, NCUA Board Member

Panel 1 (40 minutes)
This guided discussion will focus on financial inclusion from the outside, non-federal perspective. Find out how true pioneers in fintech and other industries are tackling this issue with both innovation and creativity. 

Panel 2 (40 minutes)This guided discussion will focus on financial inclusion and the NCUA’s Advancing Communities through Credit, Education, Stability and Support initiative (ACCESS). Learn what the initiative is; why it is important to credit unions, their members, and their communities; and what to expect in the short and long-term with this program.

2:00 – 2:15 BREAK
2:15 – 3:45 Concurrent Session Options:
  1. How to Increase Gender Diversity in the C-Suite
A panel of female CEOs will discuss how to increase gender diversity in the C-Suite and why such diversity matters.
  2. Minority Depository Institutions (MDI)
This session will include a panel discussion about MDIs, why the designation is important and the benefits available to MDI-designated credit unions. NCUA’s Office of Credit Union Resources and Expansion (CURE) will describe their services during this session.
  3. The Credit Union’s Role in Advancing Access and Financial Inclusion
Meeting the financial needs of the underserved is a critical strategy for credit unions interested in building and investing in their communities. Learn how credit unions can provide greater access to safe and affordable financial products and services to unbanked and underbanked populations.
  4. How to Get Started in the DEI Journey
Panelists will share experiences, challenges and best practices related to establishing a DEI program for their credit unions.
  5. Employee Resource Groups (ERGs)
In this session, NCUA’s Office of Minority and Women Inclusion (OMWI) will broadly present on ERGs and discuss how the NCUA manages its ERG program. CU panelists will discuss their ERG programs and best practices.
3:45 – 4:00 BREAK
4:00 – 4:45 Call to Action – Financial Dignity and Inclusion
During this session, the guest presenter will discuss the importance and impact of financial inclusion and financial literacy.
4:45 – 5:00 Closing Remarks

Thursday, November 4

12:30 – 5:30 p.m. Eastern

Time Event
12:30 – 12:40 Opening Remarks
12:40 – 2:00 Town Hall Meeting
hosted by Kyle Hauptman, NCUA Vice Chairman
In this session, the NCUA will lead a guided discussion on credit union financial inclusion initiatives and partnerships with external organizations.
2:00 – 2:15 BREAK
2:15 – 3:45 Concurrent Session Options:
  1. Diversity and Inclusion in the Boardroom
During this session, panelists will discuss how to build and maintain a diverse board, how to ensure inclusion in the boardroom and how diversity and inclusiveness helps shape board decisions.
  2. Inclusive Leadership, Inclusive Cultures
Our guest presenter will share thoughts on why inclusive leadership and inclusive cultures matter and how to create inclusive environments.
  3. Serving the Hispanic Market
During this session, panelists will discuss how to develop a Hispanic growth strategy, as well as how to serve members without traditional forms of ID; and Individual Taxpayer Identification Number lending.
  4. Supplier Diversity
During this session, a panel of CU representatives who have established SD programs will share success stories, pitfalls, best practices, and their approaches to managing supplier diversity for the credit union.
  5. Faith and Finances
During this session, our guest presenter will discuss the uniqueness of faith-based CUs and how to serve a faith-based field of membership. The presenter will also discuss the development of the African American Credit Union Initiative (AACUI), which focuses on supporting legacy MDI CUs as they look towards sustainability and growth through membership expansion and building efficiencies through technology.
3:45 – 4:00 BREAK
4:00 – 4:15 FILENE – CUDSA Results from Leadership Professionals Group
During this session, Filene’s Leadership Professionals group (i3) will share the results from their Credit Union Diversity Self-Assessment (CUDSA) survey research.
4:15 – 4:45 FILENE - Roadblocks to Action
During this session, speakers will present findings from last year’s survey of credit union DEI policies and practices. The discussion will then segue into a conversation between the presenters regarding roadblocks to action. The presenters will also share recommendations for ways to avoid these roadblocks.
4:45 – 5:15 Call to Action!
In the final Call to Action keynote address of the NCUA’s 2021 DEI Summit, participants will be inspired to use the insights, ideas, and best practices shared throughout the Summit to make the shift from intention to action to advance DEI within their credit unions, the credit union industry, and their communities
5:15 – 5:30 Closing Remarks by:

Media Inquiries

Ben Hardaway

Joe Adamoli

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