Consumer Access Processing and Reporting Information System (CAPRIS) Field of Membership User Guide

Introduction

Welcome to the NCUA’s Consumer Access Processing and Reporting Information System (CAPRIS), NCUA’s tool for submitting field of membership (FOM) expansion requests. CAPRIS replaces the Field of Membership Internet Application (FOMIA) and facilitates communication between credit unions and NCUA.

CAPRIS enables multiple common bond federal credit unions to add occupational or associational groups of any size, add underserved areas, or convert to a community charter. CAPRIS also allows community chartered federal credit unions to apply for community expansions.

This guide provides information on the following:

Overview of CAPRIS
Logging into the system using your User Identification
Creating and submitting Associational and Occupational field of membership expansion requests
Creating and submitting Community Expansion or Conversion requests
Creating and submitting Underserved Area Expansion requests
Reviewing field of membership submissions and unfinished requests
Uploading Credit Union documents
User Help

If you have any questions regarding CAPRIS, please direct your questions to CAPRISInfo@ncua.gov or call 703.518.1150.

Accessing the System

You must use NCUA Connect, the agency’s central user interface, to access CAPRIS. To use NCUA Connect, your credit union’s Admin Portal Administrator will need to grant you access. Federal credit unions wishing to use this system for the first time must submit a request for an Admin Portal administrator for their credit unions to OneStop@ncua.gov.

To log in to CAPRIS:

Navigate to the CAPRIS application (capris.ncua.gov). You will see the NCUA Connect login screen.
Enter a valid username and password credential and select “Sign In”. -->
Note: Usernames in NCUA Connect must be an email address.
You will be prompted to validate your login via SMS, phone call, or the Okta Verify mobile app. Select the preferred secondary authentication method, enter the code, and select “verify”.
When verified, you will be directed to the CAPRIS system landing page.

System Navigation

Left Navigation Menu

The navigation menu on the left enables access to the primary components of the CAPRIS application. You can expand each option to view additional actions/modules.

Home: Navigates you back to the system landing page.
Reports: Allows you to view the application status of previously submitted expansion and housekeeping requests. You can also access incomplete expansion requests from the “Application Status” page.
Expansion Requests: Allows you to request new:
- Associational or Occupational field of membership expansions
- Community Conversions and Expansions, and
- Underserved Areas.
Library: Allows you to view, add, edit, or delete documents.
Paperwork Reduction Act: Allows you to view the Paperwork Reduction Act Statement.
Privacy Act: Allows you to view the privacy act statement.
Controlled Unclassified Information (CUI): Allows user to view the CUI statement

Reports

Application Status

This module allows you to view the status of all expansion requests. From this page, you can:

View the status of previously submitted field of membership expansion requests, as well as community and underserved area requests.
Select a previously submitted request to view the associated confirmation certificate and download a copy of the submitted form.
Revisit “incomplete” requests created when you navigate away from a request form without submitting.

Figure 3: Application Status History Page

Housekeeping History

The housekeeping history includes general changes to the credit union or associated field of memberships that are outside the scope of expansion requests. This includes:

Corporate restructure,
Deletions,
Location changes,
Name changes,
Organizational accounts,
Exclusion removals, and
Other generic housekeeping items.

Expansion Requests

You can request an Association and Occupational field of membership expansion, Community Conversion, Community Expansion, and Underserved Area designation using CAPRIS. CAPRIS provides a different form for each type of expansion request.

Consider the following information when submitting a new field of membership expansion request:

Required fields are denoted by asterisks (*). All required fields must be completed before the system allows you to navigate to the next step in the process.
The system requires a ten-digit telephone number. Telephone numbers entered into the system will be automatically formatted.
State fields use a drop-down menu. You can navigate to the correct state by typing the first letter of the state as many times as necessary to select the desired state. You can also type in the name of the state.
ZIP code fields must be five digits (12345) or five digits plus the extension (12345-6789). Zip code extensions must have the dash typed between the primary zip code and the extension or the entry will result in an error.
Date fields accept the following formats: M/D/YY, MM/DD/YY, or MM/DD/YYYY.
Miles distance fields can be entered as a whole number or as a decimal. Always use a zero (0) before entering a decimal value. The minimum miles cannot be lower than 0.01.

Business Rules for Required Documentation

Associational and Occupational Submissions

To certify and submit a field of membership request form, you may be required to upload related documentation. Required documentation is determined by the information entered into the application. Potential required documentation includes:

Charter/Bylaws: Required if―
- The Association Type is ‘Other’.
Group Letter: Required if―
- The Association Type is ‘Other’,
- The group size is greater than 2,999,
- The submission is flagged for auditing.
Documentation specifying the group's ability to form a credit union: Required if―
- The Association Type is ‘Other’,
- The group size is greater than 2,999,
- The submission is flagged for auditing.
Proximity Explanation: Required if the distance between the group and the nearest credit union service facility is greater than 25 miles and―
- The Association Type is ‘Other’,
- The group size is greater than 2,999,
- The submission is flagged for auditing.
Overlapped Credit Union Letter: Required if the group is in the field of membership of any other credit union and―
- The group size is greater than 4,999.

Community and Underserved Application Submissions

All documents listed on the Related Documentation page for community and underserved area applications are required, unless that information is fully captured on the online form. Given the nature of the required data for these applications, we suggest providing formatted documents, tables, and images by uploading them directly into the system.

If you provide text narratives in the digital form and prefer not to provide accompanying documentation for a specific document category, you can select “N/A” and provide a justification in the “Notes” column.

Documents can be uploaded after your submission has been sent to NCUA

Library

Use this module to view, edit, and delete previously uploaded documents related to associational and occupational field of membership expansion requests. You can also upload new files to the system from this page.

Files uploaded to the library can be retroactively tied to a previous field of membership request submission by providing the confirmation number.

The document library accepts the following file formats: .doc, .docx, .jpeg, .jpg, .pdf, .png, .xls, .xlsx, and .csv.

Header Navigation

From the header navigation menu, you can view/access the following supplemental details and actions:

System Logout: Selecting the drop-down next to your name will enable you to log out of the system.
Help: Allows you to access user guidance documents. From this page you can view the user guide, chartering and field of membership manual, and examples of wording to describe types of associations, field of membership, and general items.
Language selection: Allows you to view the language for the application to display. Currently, the application is only available in English.

Creating a New Associational Field of Membership Request

To create a new associational field of membership request:

Login to CAPRIS. Additional steps on how to access the system are described in the section on Accessing the System.
Select the “Expansion Requests” option in the left navigation menu to display the additional menu options.
Select the “New Associational” option from the menu. The system will direct you to page 1 of the Associational Form.
You must respond to the first two questions before you can access the rest of the form.

Note: If your association was formed for the primary purpose of increasing credit union membership, your expansion will be denied. If members of your association were required to purchase a product or service to join the association, your expansion request will be denied.
All fields that contain an asterisk (*) are required. Enter values into each of the required fields and select ‘Next’ to proceed to the next step.
Note: Required fields with no entry will turn red until the error is resolved by entering the requested information.
Note: If the selection for “Is the group in the field of membership of any other credit union” is Yes, then you must list all overlapping credit unions and provide documentation.
Enter the effective date of the associate’s bylaws and select an Association Type from the drop-down. Select ‘Next’ to proceed to the next step once all required fields are complete.
For descriptions and additional guidance on Association Types, see Appendix A: Associational Help.
Note: Selecting the Association Type “Other” will add additional required questions for you to answer about the association you are adding. You will also need to provide additional documentation about the group (for example, association charter/bylaws, group membership letter, and/or ability to form).
Select the field of membership wording best suited for the group and select ‘Next’ to proceed to the next step. If the group requires a specific clause that is not listed in the default wording generated by the system, you must enter alternative wording in the text box provided.
Note: For descriptions and additional guidance on associational field of membership wording, see Appendix B: Help on Associational Field of Membership Wording.
All fields that contain an asterisk (*) are required. Enter data into each of the required fields and select ‘Next’ to proceed to the next step.
Note: If the milage between the association’s physical address and the credit union’s nearest facility is greater than 25, you may be required to provide documentation to justify the proximity.
Note: Indicating that the nearest credit union service facility is a “Shared Branch” facility will require you to enter a physical address for the shared branch location.
To upload required documentation, select ‘Browse’, navigate to the desired file, and select ‘Upload’. Required documentation is denoted by an asterisk (*), as well as instructional text indicating ‘Documentation Required’. For additional details about required documentation, see Business Rules for Required Documentation.
You must select ‘Upload’ for the file to save. The system will prevent you from moving to the next step until all required documentation is uploaded. If a required document is not available, select ‘N/A’ and enter a justification in the ‘Notes’ field.
Select ‘Next’ to continue to the next step.
Verify the accuracy of the information on the ‘Review’ page. If changes are required, use the ‘Back’ button or workspace header to navigate to a specific form page. After the information has been verified, select ‘Next’.
Review the certification statement and select ‘I have read and understand the certification statement above’. Select ‘Submit’ to submit the application.
Note: The ‘Submit’ button will remain disabled until the certification statement is acknowledged.
Once the submission is complete, you will be directed to the confirmation page where you can create a new application or return to the homepage. You will receive a confirmation email. Check the ‘Application Status’ page to check on the status of your field of membership expansion request.

Creating a New Occupational Field of Membership Request

To create a new associational field of membership request:

Login to CAPRIS. Additional steps on how to access the system are in the Accessing the System section.
Select the “Expansion Requests” from the left navigation menu to display the additional menu options.
Select the “New Occupational” option from the menu. The system will direct you to page 1 of the Occupational Form.
All fields that contain an asterisk (*) are required. Enter data into each of the required fields and select ‘Next’ to proceed to the next step.
Note: Required fields with no entry will turn red until the error is resolved by entering the requested information.
Note: If the selection for “Is the group in the field of membership of any other credit union” is ‘Yes’, then you are required to list all overlapping credit unions and provide documentation.
Note: If the mileage between the association’s physical address and the credit union’s nearest facility is greater than 25, you may be required to provide documentation to justify the proximity.
Note: Indicating that the nearest credit union service facility is a “Shared Branch” facility will require you to enter a physical address for the shared branch location.
Select the field of membership wording best suited for the group and select ‘Next’.
For descriptions and additional guidance on occupational field of membership wording, see Appendix C: Help on Occupational Field of Membership Wording.
To upload required documentation, select ‘Browse’, navigate to the desired file, and select ‘Upload’. Required documentation is denoted by an asterisk (*), as well as instructional text indicating ‘Documentation Required’. For additional details about required documentation, see Business Rules for Required Documentation.
You must select ‘Upload’ for the file to save. The system will prevent you from moving to the next step until all required documentation is uploaded. If a required document is not available, select ‘N/A’ and enter a justification in the ‘Notes’ field.
Select ‘Next’ to continue to the next step.
Verify the accuracy of the information on the ‘Review’ page. If changes are required, use the ‘Back’ button or workspace header to navigate to a specific page of the form. After the information has been verified, select ‘Next’.
Review the certification statement and select ‘I have read and understand the certification statement above’. Select ‘Submit’ to submit the application.
Note: The ‘Submit’ button will remain disabled until you acknowledge the certification statement.
Once the submission is complete, you will be directed to the confirmation page where you can create a new application or return to the homepage. You will receive a confirmation email. Navigate to the ‘Application Status’ page to view the status of your field of membership expansion request.

Creating a New Community Conversion or Community Expansion Application

You have two options when submitting a Community Conversion and Expansion Application Form online:

You can submit your Community Conversion or Community Expansion application by filling out the application details in an online form; or
You can submit your Community Conversion or Community Expansion application by uploading the “paper” form and the related supplemental documentation.

Whichever process you use, you must upload required supplemental documentation as part of your application.

Creating a New Community Conversion or Community Expansion Application via the Online Form

To create a new Community Conversion or Community Expansion Application form request via the Online Form:

Login to CAPRIS. Additional steps on how to access the system are in the section on Accessing the System.
Select the “Expansion Requests” left navigation menu option to display the additional menu options.
Select the “Community Conversions and Expansions” option from the menu. The system will prompt you to confirm your application submissions method.
Select the “Submit a new Community Conversion or Expansion using the digital form” option.
The system will direct you to page 1 of the Community Conversion and Expansion Application Form – Credit Union Representative and Requested Area information.
All fields that contain an asterisk (*) are required. Enter data into each of the required fields and select ‘Next’ to proceed to the next step Page 2: Well-defined local community, neighborhood, or rural district and population information.
Note: Required fields with no entry will turn red until the error is resolved by entering the requested information.
Note: Only community charters can create expansion applications; multiple-common bond charters should select community conversion if they are seeking a community charter.
Note: Only multiple-common bond charters can use community conversions applications; community charters should use community expansions if they are seeking an expansion.
All fields that contain an asterisk (*) are required. Required fields can vary depending on the type of well-defined local community, neighborhood, or rural district you select. Enter data into each of the required fields and select ‘Next’ to proceed to the next step – Page 3: Reasons for community charter conversion or expansion.
Note: If the selection is ‘Statistical Area’ and a ‘Combined Statistical Area or a contiguous portion thereof, and the population is 2.5 million or more, you can’t use the online form.
Note: If the selection is ‘Rural District’ and the ‘Total Population’ exceeds 1 million and/or the ‘Population per Square Mile’ exceeds 100 persons, you can’t use the online form.
All fields on the Reasons for Community Charter Conversion or Expansion page are required. Enter details in the text areas provided and select ‘Next’ to proceed to the next step – Page 4: Products and Services.
All fields on the Products and Services page are required. Enter details in the text areas provided and select ‘Next’ to proceed to the next step – Page 5: Financial Impact on the Credit Union.
All fields that are displayed on the Financial Impact on the Credit Union page are required. Conditionally required fields depend on the type of selection and will appear on the form as appropriate. Enter values into each of the required fields and select ‘Next’ to proceed to the next step – Page 6: Branch Structure Delivery.
All fields on the Branch Structure and Service Delivery page are required. Provide the details in the text areas provided and select ‘Next’ to proceed to the next step – Page 7: Marketing Plan.
All fields on the Marketing Plan page are required. Provide the details in the text areas provided and select ‘Next’ to proceed to the next step – Page 8: Related Documentation.
To upload required documentation, select ‘Browse’, navigate to the desired file, and select ‘Upload’. Required documentation is marked with an asterisk (*) and instructional text indicating ‘Documentation Required’. For additional details about required documentation, see Business Rules for Required Documentation.
You must select ‘Upload’ for the file to save. The system will prevent you from moving to the next step until all required documentation is uploaded. If a required document is not available, select ‘N/A’ and enter a justification in the ‘Notes’ field.
Select ‘Next’ to continue to the next step – Page 9: Review.
Note: If there are document or related items that need to be uploaded that do not fall into one of the specified categories, use the “Other Documentation” field. You can upload multiple “Other Documents” as needed.
Review the form input from the review page. You can download a PDF of the form for review by selecting the “Print PDF” button. If there are any changes, you can use the “Previous” button or the icon to navigate to a specific page to edit.
Once the review is complete, select ‘Next’ to proceed to the net step – Page 10: Certification.
Note:You can’t make changes to the form after it has been submitted. Please review form inputs carefully before submission. Submitting incorrect information can delay the application process. If you need to make changes to your submission, please contact dcamail@ncua.gov.
You must acknowledge the certification statement to submit the form. After the certification statement has been acknowledged, select ‘Submit’.
The system will automatically send you an email notification after the form has been submitted. You can download the confirmation certification, view or download the submitted form, or view the application status from the Application Status page.

Creating a New Community Conversion or Community Expansion Application via the Form Upload Feature

If you want to complete a complete PDF or physical form and upload it to the system, you can bypass the online form and upload your documents instead.

At minimum, you must provide contact information for the credit union representative and describe the requested area before submitting your completed application and other supporting documents.

To create a new Community Conversion or Community Expansion Application by uploading the forms:

Login to CAPRIS. Additional steps on how to access the system are in the section on Accessing the System.
Select the “Expansion Requests” left navigation menu option to display the additional menu options.
Select the “Community Conversions and Expansions” option from the menu. The system will prompt you to confirm your application submissions method.
Select the “Upload a completed Community Conversion or Expansion Application to the system” option.
The system will direct you to page 1 of the Community Conversion and Expansion Application Form – Credit Union Representative and Requested Area information.
All fields that contain an asterisk (*) are required. Enter values into each of the required fields and select ‘Next’ to proceed to the next step Page 2: Related Documentation.
Note: Attempting to proceed to the next step without providing values into all required fields will result in an error. Required fields with missing values will turn red until the error is resolved.
To upload required documentation, select ‘Browse’, navigate to the desired file, and select ‘Upload’. Required documentation is denoted by an asterisk (*), as well as instructional text indicating ‘Documentation Required’. For additional details about required documentation, see Business Rules for Required Documentation.
You must select ‘Upload’ for the file to save. The system will prevent you from moving to the next step until all required documentation is uploaded. If a required document is not available, select ‘N/A’ and enter a justification in the ‘Notes’ field.
Select ‘Next’ to continue to the next step – Page 3: Review.
Note: If there are document or related items that need to be uploaded that do not fall into one of the specified categories, use the “Other Documentation” field where you can upload multiple “Other Documents” as needed.
Review the form input from the review page. You can download a PDF of the form for review by selecting the “Print PDF” button. If there are any changes, you can use the “Previous” button or the icon to navigate to a specific page to edit.
Once the review is complete, select ‘Next’ to proceed to the net step – Page 4: Certification.
Note: You can’t make changes to the form independently after it has been submitted. Please review form inputs carefully before submission. Failure to submit correct information can delay the application process. If you need to make changes to your submission, please contact dcamail@ncua.gov.
To submit the form, acknowledge the certification statement. After the certification statement has been acknowledged, select ‘Submit’.
The system will automatically send you an email notification after the form has been submitted. You can download the confirmation certification, view or download the submitted form, or view the application status from the Application Status page.

Creating a New Underserved Area Request

You have two options when submitting an Underserved Area Application Form online:

You can submit your Underserved Area application by filling out the application details in an online form; or
You can submit your Underserved Area application by uploading it as a document with other supporting supplemental documentation.

Whichever process you use, you must upload required supplemental documentation as part of your application.

Note: Only multiple common bond federal credit unions can add an underserved area to their field of membership.

Creating a New Underserved Area Application via the Online Form

To create a new Underserved Area Application form request via the Online Form:

Login to CAPRIS. Additional steps on how to access the system are in the section on Accessing the System.
Select the “Expansion Requests” left navigation menu option to display the additional menu options.
Select the “Underserved” option from the menu. The system will prompt you to confirm your application submissions method.
Select the “Submit a new Underserved Area Request using the digital form” option.
The system will direct you to page 1 of the Underserved Area Application Form – Credit Union Representative and Requested Area information.
All fields that contain an asterisk (*) are required. Enter values into each of the required fields and select ‘Next’ to proceed to the next step Page 2: Well-defined local community, neighborhood, or rural district and population information.
Note: Required fields with no entry will turn red until the error is resolved by entering the requested information.
All fields that contain an asterisk (*) are required. Required fields may vary depending on the type of well-defined community, neighborhood, or rural district you select. Enter values into each of the required fields and select ‘Next’ to proceed to the next step – Page 3: Underserved Area Requirements.
Note: If the selection is ‘Statistical Area’ and a ‘Combined Statistical Area or a contiguous portion thereof, and if the population is 2.5 million or more, you can’t use the online form.
Note: If the selection is ‘Rural District’ and the ‘Total Population’ exceeds 1 million and/or the ‘Population per Square Mile’ exceeds 100 persons, you can’t use the online form.
All fields on the Underserved Area Requirements page are required. Provide the details in the text areas provided and select ‘Next’ to proceed to the next step – Page 4: Underserved Area Business Plan Requirements.
Note: The system can’t accommodate special formatting, tables, and images at this time. Instead, use the upload feature and the Document Library to provide supplemental documentation and additional narratives as needed.
All fields on the Underserved Area Business Plan Requirements page are required. Provide the details in the text areas provided and select ‘Next’ to proceed to the next step – Page 5: Products, Services, and Financial Impact.
All fields on the Products, Services, and Financial Impact page are required. Provide the details in the text areas provided and select ‘Next’ to proceed to the next step – Page 6: Marketing Plan.
All fields on the Marketing Plan page are required. Provide the details in the text areas provided and select ‘Next’ to proceed to the next step – Page 7: Service to Previously Underserved Areas.
All fields on the Marketing Plan page are required. Provide the details in the text areas provided and select ‘Next’ to proceed to the next step – Page 8: Related Documentation.
To upload required documentation, select ‘Browse’, navigate to the desired file, and select ‘Upload’. Required documentation is denoted by an asterisk (*), as well as instructional text indicating ‘Documentation Required’. For additional details about required documentation, see Business Rules for Required Documentation.
Select ‘Upload’ for the file to save. The system will prevent you from moving to the next step until all required documentation is uploaded. If a required document is not available, select ‘N/A’ and enter a justification in the ‘Notes’ field.
Select ‘Next’ to continue to the next step – Page 9: Review.
Note: If there are document or related items that need to be uploaded that do not fall into one of the specified categories, use the “Other Documentation” field, where you can upload multiple “Other Documents” as needed.
Review the form input from the review page. You can download a PDF of the form for review by selecting the “Print PDF” button. If there are any changes, you can use the “Previous” button or the icon to navigate to a specific page to edit.
Once the review is complete, select ‘Next’ to proceed to the next step – Page 10: Certification.
Note: You can’t make changes to the form after it has been submitted. Please review form inputs carefully before submission. Failure to submit correct information can delay the application process. If you need to make changes to your submission, please contact dcamail@ncua.gov.
To submit the form, acknowledge the certification statement. After the certification statement has been acknowledged, select ‘Submit’.
The system will automatically send you an email notification after the form has been submitted. You can download the confirmation certification, view or download the submitted form, or view the application status from the Application Status page.

Creating a New Underserved Area Application via the Form Upload Feature

You can bypass the digital form if you want to upload a PDF or other acceptable document to the system.

At minimum, you must provide contact information for the credit union representative and describe the requested area before submitting your completed application and other supporting documents.

To create a new Underserved Area Application via the form upload feature:

Login to CAPRIS. Additional steps on how to access the system are in the “Accessing the System” section.
Select the “Expansion Requests” left navigation menu option to display the additional menu options.
Select the “Underserved” option from the menu. The system will prompt you to confirm your application submission method.
Select the “Upload a completed Underserved Areas Application to the system” option.
The system will direct you to page 1 of the Underserved Area Application Form – Credit Union Representative and Requested Area information.
All fields that contain an asterisk (*) are required. Enter values into each of the required fields and select ‘Next’ to proceed to the next step Page 2: Related Documentation.
Note: Required fields with no entry will turn red until the error is resolved by entering the requested information.
To upload required documentation, select ‘Browse’, navigate to the desired file, and select ‘Upload’. Required documentation is denoted by an asterisk (*), as well as instructional text indicating ‘Documentation Required’. For additional details about required documentation, see Business Rules for Required Documentation.
Select ‘Upload’ for the file to save. The system will prevent you from moving to the next step until all required documentation is uploaded. If a required document is not available, select ‘N/A’ and enter a justification in the ‘Notes’ field.
Select ‘Next’ to continue to the next step – Page 3: Review.
Note: If there are document or related items that need to be uploaded that do not fall into one of the specified categories, use the “Other Documentation” field, where you can upload multiple “Other Documents” as needed.
Review the form input from the review page. You can download a PDF of the form for review by selecting the “Print PDF” button. If there are any changes, you can use the “Previous” button or the icon to navigate to a specific page to edit.
Once the review is complete, select ‘Next’ to proceed to the net step – Page 4: Certification.
Note: You can’t make changes to the form after it has been submitted. Please review form inputs carefully before submission. Failure to submit correct information can delay the application process. If you need to make changes to your submission, please contact dcamail@ncua.gov.
To submit the form, acknowledge the certification statement. After the certification statement has been acknowledged, select ‘Submit’.
The system will automatically send you an email notification after the form has been submitted. You can download the confirmation certification, view or download the submitted form, or view the application status from the Application Status page.

Unfinished Requests

CAPRIS automatically saves requests after you advance beyond the first page of an online submission form. To navigate to an unfinished request:

Select ‘Reports’ from the left navigation to expand the menu options.
Select ‘Application Status’ to view submitted and unfinished requests.
Navigate to the desired tab – either Field of Membership or Community/Underserved.
Locate the desired ‘Unfinished’ request. Unfinished requests are indicated by a value of ‘Unfinished’ in the ‘Status’ column.
Select the desired unfinished request to open the form.

Library Functionality

You can be required to add, edit, or delete documentation associated with a field of membership expansion requests. You can also use the Library to view previously uploaded documents.

Uploading a New Document

To upload a document to the Library:

Select ‘Library’ from the left navigation menu.
Select the ‘Choose Files’ button and select the desired file to upload. Alternately, you can drag and drop files into the upload box.
Once the file is selected, you can update the document name and link an optional confirmation number. All files uploaded to the system are required to have a selected ‘Correspondence Type’.
Note: ‘Confirmation Number’ is an optional field. Selecting a confirmation number will associate the uploaded file with the respecting field of membership expansion request.
Note: Document uploads that do not align with any of the available correspondence types should be marked as ‘Other’ for the ‘Correspondence Type’ field.
Note: You can upload one document per Correspondence Type in your form submission, with the exception of Overlapped Credit Union Letters.
Select the ‘Upload File’ button to initiate the file upload. The page will update displaying the new document at the top of the document list.

Editing an Existing Document

To edit an existing document in the Library:

Select ‘Library’ from the left navigation menu.
Navigate to the desired file. Use the page filters to narrow the results by file name, confirmation number, upload date, correspondence type, or submitted by.
Select the icon next to the desired file to enable the available editable fields.
Make the desired modifications. You can edit the description for any file. You can modify the confirmation number and correspondence type fields if there is no confirmation number associated with the selected file.
Once the desired modifications are complete, select the to save changes.

Deleting a Document

Documents that were uploaded as a part of a field of membership expansion request cannot be deleted from the Library. Only files that were uploaded directly to the Library can be deleted.

To delete a file from the Library:

Select ‘Library’ from the left navigation menu.
Navigate to the desired file. Use the page filters to narrow the results by file name, confirmation number, upload date, correspondence type, or submitted by.
Select the icon next to the desired file.
The system will prompt you to confirm that you want to remove the document. Select ‘Yes’.
The system will update and remove the file from the Library.

Appendix A: Associational Help

Examples of Types of Associations

Alumni: James Madison Alumni Association, etc.
Note: The alumni of a school must first join the alumni association to be eligible for membership.
Faith Based: Includes Churches, Temples, Synagogues, Mosque, faith-based organizations such as Knights of Columbus, Knights of Pythias etc., and also includes students of a particular school or school district affiliated with a religious association.
Electric Coop: members of electric cooperatives.
Homeowners (HOA): condominiums, townhouses, single family homes, etc.
Labor Union: BAC Local 1, IBEW Local 10, etc.
Scouting: Boy and girl scout clubs
PTA: Parent Teacher Association organized at the local level to serve a single school district. (Anytown Chapter of the Parent Teacher Association of Anytown, Virginia)
Chamber of Commerce: Area Chamber of Commerce etc. (Please note: This is limited to members of the Chamber of Commerce; eligibility does not extend to the employees of those members.)
Athletic Booster Club: booster clubs whose members have voting rights. (ABC High School Booster Club, Pop Warner Booster Club, etc.)
Fraternal or Civic: fraternal organizations or civic groups with a mission of community service whose members have voting rights. (Masons, Lions, Daughters of the American Revolution, Veterans of Foreign Wars, etc.)
Cultural or Ethnic: Organizations having a mission based on preserving or furthering the culture of a particular national or ethnic origin. (Ethnic interest groups include those within the United States which seek to influence the foreign policy and, to a lesser extent, the domestic policy of the United States for the benefit of the foreign "ethnic kin" or homeland.)
Professional: Organizations promoting social interaction or educational initiatives among persons sharing a common occupational profession. (American Medical Association, American Institute of Certified Public Accountants, American Bar Association, etc.)
Other: Any other type of association not listed above. (Includes museums, zoological societies, clubs, etc.)

Appendix B: Help on Associational Field of Membership Wording

Associational Clauses and Definition

The following clauses exclude honorary or any other classes of membership that only make donations to the association and do not participate in the furtherance of the association’s goals.

The following wording options can be used for:

Alumni, Electric Coop, Homeowners (HOA), Labor Union, Scouting, Chamber of Commerce, Cultural or Ethnic, Professional, Other:

Members of ABC in XYZ, CA, who qualify for membership in accordance with its charter and bylaws in effect on (date of bylaws).
This clause allows the credit union to serve all members of the association (includes all classes of members who participate in the furtherance of the association’s goals).
Employees and members of ABC in XYZ, CA, who qualify for membership in accordance with its charter and bylaws in effect on (date of bylaws).
This clause allows the credit union to serve all members of the association as well the employees of the association (includes all classes of members who participate in the furtherance of the association’s goals).
Voting members of ABC in XYZ, CA, who qualify for membership in accordance with its charter and bylaws in effect on (date of bylaws).
This clause allows the credit union to serve only members of the association that have voting rights or vote for a delegate who in turn represents the members’ interests.
Employees and voting members of ABC in XYZ, CA, who qualify for membership in accordance with its charter and bylaws in effect on (date of bylaws).
This clause allows the credit union to serve only the members of the association that have voting rights or vote for a delegate who in turn represents the members’ interests and also the association’s employees.

Athletic Booster Club, Fraternal or Civic:

Voting members of ABC in XYZ, CA, who qualify for membership in accordance with its charter and bylaws in effect on (date of bylaws).
This clause allows the credit union to serve only members of the association that have voting rights or vote for a delegate who in turn represents the members’ interests.
Employees and voting members of ABC in XYZ, CA, who qualify for membership in accordance with its charter and bylaws in effect on (date of bylaws).
This clause allows the credit union to serve only the members of the association that have voting rights or vote for a delegate who in turn represents the members’ interests and also the association’s employees.

Faith Based:

Members of ABC located in XYZ, CA.
This clause allows the credit union to serve members of a faith-based organization (church, temple, synagogue, mosque, etc.).
Employees and members of ABC located in XYZ, CA.
This clause allows the credit union to serve members and employees of a faith-based organization (church, temple, synagogue, mosque, etc.).
Members of ABC and students attending [School] located in XYZ, CA.
This clause allows the credit union to serve members of a faith-based organization and students attending a school of the faith-based organization.
Employees and members of ABC and students attending [School] located in XYZ, CA.
This clause allows the credit union to serve members and employees of a faith-based organization and students attending a school of the faith-based organization.

PTA:

Members of ABC (local PTA chapter) in XYZ, CA, who qualify for membership in accordance with its charter and bylaws in effect on (date of bylaws).
This clause allows the credit union to serve all members of the local chapter of the association (includes all classes of members who participate in the furtherance of the association’s goals).
Employees and members of ABC (local PTA chapter) in XYZ, CA, who qualify for membership in accordance with its charter and bylaws in effect on (date of bylaws).
This clause allows the credit union to serve all members of the local chapter of the association as well the employees of the local chapter of the association (includes all classes of members who participate in the furtherance of the association’s goals).

Appendix C: Help on Occupational Field of Membership Wording

Occupational Clause Descriptions

Employer has one location in XYZ, CA, and all employees work at this location.
Employer located in XYZ, CA, has multiple work locations, and all employees are paid from XYZ.
Employer located in XYZ, CA, has multiple work locations, all employees may not be paid from XYZ, but all employees are supervised from XYZ.
Employer located in XYZ, CA, has multiple work locations, but employees (not working in XYZ) are either paid from, or are supervised from XYZ.
Employer located in XYZ, CA, has multiple work in, paid from, and supervised from locations, but all employees are considered headquartered in XYZ.
Employees working at, and students attending (except pre-kindergarteners), a particular school or school district with the goal of obtaining a diploma/degree.
Students (except pre-kindergarteners) attending a particular school or school district with the goal of obtaining a diploma/degree.

If a Board of Directors with an Occupational Group

Board of Directors of ABC located in XYZ, CA.
Board of Directors and officers of ABC in XYZ, CA.
Employees and the Board of Directors of ABC who work in XYZ, CA.
Employees and the Board of Directors of ABC who work in or are paid from XYZ, CA.
Employees and the Board of Directors of ABC who work in or are paid or supervised from XYZ, CA.