Skip to main content
United States flag An official website of the United States government
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

OIG Hotline

The OIG hotline portal is an avenue to report allegations regarding fraud, waste, abuse, or serious misconduct related to an NCUA employee, contractor, program, or operation.  CREDIT UNION MEMBERS SHOULD REPORT COMPLAINTS RELATING TO THEIR ACCOUNTS OR LOANS TO THE NCUA’S CONSUMER ASSISTANCE CENTER. The OIG does not intervene in or investigate individual credit union member complaints against credit unions and will not provide a response to these complaints.

Complainants to the OIG should provide the following information if possible:

  • A brief, accurate statement of facts believed to provide evidence of wrongdoing
  • Names, addresses, and office locations of pertinent individuals and organizations, including those who may have information about the suspected wrongdoing
  • Dates when the suspected wrongdoing took place or is expected to occur
  • How the complainant became aware of the information
  • Contracts, invoice numbers, or other related documents



  • Call the OIG’s office at 703.518.6350 or the OIG Hotline at 800.778.4806 (toll-free) or 703.518.6357
  • Send a fax to 703.518.6670
  • Write a letter to P.O. Box 25705, Alexandria, VA 22314

Media and Congressional Inquiries:

Please contact us at

Confidentiality and Whistleblower Protection

  • The Inspector General Act provides that after the OIG receives a complaint or other information from an NCUA employee, the OIG shall not disclose the identity of the employee without his or her consent unless the Inspector General determines such disclosure is unavoidable during the course of our investigation
    • The OIG also will protect the employee’s identity as appropriate under the Privacy Act and the Freedom of Information Act
    • NCUA employees may refer to NCUA Instruction 1910.08 (REV), Guidelines and Responsibilities for Reporting Investigative Matters to the Inspector General
  • Complainants who are not NCUA employees are not covered by the Inspector General Act’s confidentiality provision. However, complainants may request confidentiality and the OIG will consider that request and will protect the complainant’s identity as appropriate under the Privacy Act and the Freedom of Information Act
  • You also may remain anonymous when contacting the OIG, although anonymity could prevent us from investigating the complaint or impede our ability to have the case prosecuted
  • NCUA employees, contractors, subcontractors, grantees, and subgrantees are protected from reprisal for reporting a complaint to the OIG. Please click on the link Whistleblower Protection – Your Rights
Last modified on