Chief Human Capital Officer
Towanda Brooks is the NCUA’s Chief Human Capital Officer and Director of the NCUA’s Office of Human Resources. Ms. Brooks oversees this office, which provides a full range of human resource support to all NCUA employees. The office administers recruitment and merit promotion, position classification, compensation, employee records, training and development, employee benefits, employee relations, and labor relations programs.
During her tenure at NCUA, Ms. Brooks served as the Acting Deputy Executive Director from December 20, 2024, until December 31, 2025. In this role, she oversaw the day-to-day administrative operations of the agency and other special programs within NCUA.
Previously, Ms. Brooks served as Chief Human Capital Officer for the Department of Housing and Urban Development. Her career includes service in human resources at the Department of Commerce, the National Nuclear Security Administration, the Department of Homeland Security, the U.S. Secret Service, the Department of Agriculture, and the Library of Congress. Towanda received the Meritorious Presidential Rank Award in 2017.
Ms. Brooks holds a bachelor’s degree from George Mason University and a master’s degree from The American University. She also received a professional certificate in executive leadership from Georgetown University.