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Chief Human Capital Officer

Towanda Brooks is the NCUA’s Chief Human Capital Officer and Director of the NCUA’s Office of Human Resources. Ms. Brooks oversees this office, which provides a full range of human resource support to all NCUA employees. The office administers recruitment and merit promotion, position classification, compensation, employee records, training and development, employee benefits, employee relations, and labor relations programs.

Prior to coming to the NCUA, Ms. Brooks served as Chief Human Capital Officer for the Department of Housing and Urban Development. Her career includes service in human resources at the Department of Commerce, the National Nuclear Security Administration, the Department of Homeland Security, the U.S. Secret Service, the Department of Agriculture, and the Library of Congress.

Ms. Brooks holds a bachelor’s degree from George Mason University and a master’s degree from The American University. She also received a professional certificate in executive leadership from Georgetown University.