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Post Examination Survey - Frequently Asked Questions

Frequently Asked Questions

Who has access to the survey results?

NCUA’s Ombudsman manages the pilot survey and receives the survey responses. Aggregate summary results will be shared with NCUA leadership.

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I did not receive a survey, but my examination was recently completed. Who should I contact?

If you did not receive an email with a link to your survey, please check your ‘Spam Mail.’ You may also contact the NCUA Ombudsman at 703.518.1175 or

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When will I receive the survey?

The survey will be distributed to the credit union within 2 weeks after the examination is marked complete by the NCUA examiner.

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I am a Federally Insured State Chartered Credit Union (FISCU). Can I complete the survey?

Not at this time. However, you may submit feedback to the NCUA Ombudsman at 703.518.1175 or

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