Overview
CUOnline is a web-based program used by credit unions and state supervisory agencies to submit and certify operational and quarterly financial information to the NCUA. CUOnline contains two sections: the Profile and Call Report.
Authorized users can access CUOnline through Chrome, Edge, Firefox, and Safari web browsers. Internet Explorer is not supported.
CUOnline uses NCUA Connect for multifactor authentication. To learn more, please visit the NCUA Connect webpage.
Profile
Users submit specific operational information; such as branch locations, contact information, and member services, on the Profile.
Call Report
Users submit current quarterly financial information and corrections to previously reported quarters on the Call Report.
The NCUA recently published a Federal Register Notice requesting comments on proposed Call Report changes for the March 2025 cycle. The comment period ends on 11/15/2024.
You may submit comments using one of the following methods:
- Federal Register Portal
- Rulemakings and Proposals for Comments on NCUA’s website – Use the link to the regulations.gov webpage where you can submit a comment by selecting Comment.
- Mail – 1775 Duke Street, Suite 5067, Alexandria, VA 22314
- Fax – 703.519.8579
- Email – PRAComments@NCUA.gov
Copies of the submission may be obtained by contacting Dacia Rogers at 703.718.1155.
March 2025 proposed Call Report:
- 5300 Call Report Form – 2025-Q1
- 5300 Call Report Instructions – 2025-Q1
- 5300 Call Report Changes – 2025-Q1
Cycle Due Dates
Your Call Report is due no later than 11:59:59 P.M. Eastern as shown below:
| Cycle Date | Due Date |
|---|---|
| March 31st | April 30th |
| June 30th | July 30th |
| September 30th | October 30th |
| December 31st | January 30th |
CUOnline Help
Call Report and Profile Information
Call Report Reporting Forms and Documents
| Document | December 2024 | September 2024 |
|---|---|---|
| 5300 Call Report – Instructions | No changes | Select |
| 5300 Call Report – Form | No changes since March 2024 | No changes since March 2024 |
| 5300 Call Report – Form Changes | No changes since March 2024 | No changes since March 2024 |
| 5300 Call Report - Account Descriptions | Select | Select |
If you need to revise previously filed call reports and want to view the forms and/or corresponding instructions, please, go to: Call Report Forms and Instructions Archive.
Profile Reporting Forms and Documents
Schema and Account Descriptions for Credit Union Software Vendors
CUOnline provides the ability to import Call Report data from external sources. Data that is allowed to be imported must be in XML format and adhere to the XML schema published by the NCUA each cycle. Any attempt to import data that cannot be validated by the published schema will be rejected. Credit Unions and their vendors that wish to import Call Report data should download the appropriate schema from the list below and construct their XML document accordingly. The NCUA also recommends downloading the Account Descriptions spreadsheet that further describes the accounts being collected for the Call Report.
| Files | December 2024 | September 2024 |
|---|---|---|
| Account Descriptions | Select | Select |
| Sample XML Files | Select | Select |
| Schema for Federal Credit Unions | Select | Select |
| Schema for Federally Insured State-chartered Credit Unions | Select | Select |
| Schema for Non-federally Insured Credit Unions | Select | Select |
| Call Report Edits: Errors and Warnings | Select | Select |
Call Report Import File Test Utility
This is used to determine if an external import file conforms to the published Call Report schema. This will enable credit unions and their vendors to submit an import file through the schema validation. Any problems found will be returned in detailed messages, to help speed up the process of building an import file that will be accepted. Please note this tool will not perform any actual importing of Call Report data. It is only provided as an aid to credit unions who wish to use the import feature. Access Call Report Import File Test Utility.