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Overview
CUOnline is a web-based program used by credit unions and state supervisory agencies to submit and certify operational and quarterly financial information to the NCUA. CUOnline contains two sections: the Profile and Call Report.
Authorized users can access CUOnline through Chrome, Edge, Firefox, and Safari web browsers. Internet Explorer is not supported.
CUOnline uses NCUA Connect for multifactor authentication. To learn more, please visit the NCUA Connect webpage.
Profile
Users submit specific operational information; such as branch locations, contact information, and member services, on the Profile.
The comment period for the proposed December 2023 Profile changes ended on October 12, 2023. The final December 2023 Profile Form and Instructions will be available below, in the Profile Reporting Forms and Documents area, on or after December 1, 2023.
Call Report
Users submit current quarterly financial information and corrections to previously reported quarters on the Call Report.
NCUA recently published a notice (opens new window) (You will be leaving NCUA.gov and accessing a non-NCUA website. We encourage you to read the NCUA's exit link policies. (opens new page).) in the Federal Register requesting comments on proposed changes to the March 2024 Call Report. The comment period ends on November 13, 2023.
- Proposed Changes Materials
- Federal Registry Comment Page (opens new window) (You will be leaving NCUA.gov and accessing a non-NCUA website. We encourage you to read the NCUA's exit link policies. (opens new page).)
Cycle Due Dates
Your Call Report is due no later than 11:59:59 P.M. Eastern as shown below:
| Cycle Date | Due Date |
|---|---|
| December 31, 2022 | January 30, 2023 |
| March 31, 2023 | April 30, 2023 |
| June 30, 2023 | July 30, 2023 |
| September 30, 2023 | October 30, 2023 |
| December 31, 2023 | January 30, 2024 |
Note: Every year going forward, the due dates will always be April 30, July 30, October 30, and January 30.
CUOnline Help
Call Report and Profile Information
Profile FAQs (opens new window)
Call Report Reporting Forms and Documents
| Document | December 2023 | September 2023 |
|---|---|---|
| 5300 Call Report – Instructions | Select (opens new window) | Select (opens new window) |
| 5300 Call Report – Form | No Changes | Select (opens new window) |
| 5300 Call Report – Form Changes | No Changes | Select (opens new window) |
| 5300 Call Report - Account Descriptions | Select | Select |
| 5300 Call Report - Supplemental Materials | N/A | N/A |
If you need to revise previously filed call reports and want to view the forms and/or corresponding instructions, please, go to: Call Report Forms and Instructions Archive.
Profile Reporting Forms and Documents
4501A Profile – Instructions (opens new window)
4501A Profile – Form (opens new window)
4501A Profile – Changes (opens new window)
Schema and Account Descriptions for Credit Union Software Vendors
CUOnline provides the ability to import Call Report data from external sources. Data that is allowed to be imported must be in XML format and adhere to the XML schema published by the NCUA each cycle. Any attempt to import data that cannot be validated by the published schema will be rejected. Credit Unions and their vendors that wish to import Call Report data should download the appropriate schema from the list below and construct their XML document accordingly. The NCUA also recommends downloading the Account Descriptions spreadsheet that further describes the accounts being collected for the Call Report.
| Files | December 2023 | September 2023 |
|---|---|---|
| Account Descriptions | Select | Select |
| Sample XML Files | Select | Select |
| Schema for Federal Credit Unions | Select | Select |
| Schema for Federally Insured State-chartered Credit Unions | Select | Select |
| Schema for Non-federally Insured Credit Unions | Select | Select |
| Call Report Edits: Errors and Warnings | Select | Select |
Call Report Import File Test Utility
This is used to determine if an external import file conforms to the published Call Report schema. This will enable credit unions and their vendors to submit an import file through the schema validation. Any problems found will be returned in detailed messages, to help speed up the process of building an import file that will be accepted. Please note this tool will not perform any actual importing of Call Report data. It is only provided as an aid to credit unions who wish to use the import feature. Access Call Report Import File Test Utility.