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CUOnline

Overview

CUOnline is a web-based program used by credit unions and state supervisory agencies to submit and certify operational and quarterly financial information to the NCUA. CUOnline contains two sections: the Profile and Call Report.

Authorized users can access CUOnline through Chrome, Edge, Firefox, and Safari web browsers. Internet Explorer is not supported.

CUOnline uses NCUA Connect for multifactor authentication. To learn more, please visit the NCUA Connect webpage.

Profile

Users submit specific operational information; such as branch locations, contact information, and member services, on the Profile.

Call Report

Users submit current quarterly financial information and corrections to previously reported quarters on the Call Report.


Cycle Due Dates

Your Call Report is due no later than 11:59:59 P.M. Eastern as shown below:

Call Report Due Dates
Cycle Date Due Date
March 31st April 30th
June 30th July 30th
September 30th October 30th
December 31st January 30th

CUOnline Help

User Guide

Call Report and Profile Information

Profile FAQs

5300 Call Report FAQs

Call Report Reporting Forms and Documents

Reporting Forms and Documents
Document December 2023 September 2023
5300 Call Report – Instructions Select Select
5300 Call Report – Form No Changes Select
5300 Call Report – Form Changes No Changes Select
5300 Call Report - Account Descriptions Select Select
5300 Call Report - Supplemental Materials N/A N/A

If you need to revise previously filed call reports and want to view the forms and/or corresponding instructions, please, go to: Call Report Forms and Instructions Archive.

Profile Reporting Forms and Documents

4501A Profile – Instructions

4501A Profile – Form

4501A Profile – Changes

Schema and Account Descriptions for Credit Union Software Vendors

CUOnline provides the ability to import Call Report data from external sources. Data that is allowed to be imported must be in XML format and adhere to the XML schema published by the NCUA each cycle. Any attempt to import data that cannot be validated by the published schema will be rejected. Credit Unions and their vendors that wish to import Call Report data should download the appropriate schema from the list below and construct their XML document accordingly. The NCUA also recommends downloading the Account Descriptions spreadsheet that further describes the accounts being collected for the Call Report.

Schema and Account Descriptions for Credit Union Software Vendors
Files December 2023 September 2023
Account Descriptions Select Select
Sample XML Files Select Select
Schema for Federal Credit Unions Select Select
Schema for Federally Insured State-chartered Credit Unions Select Select
Schema for Non-federally Insured Credit Unions Select Select
Call Report Edits: Errors and Warnings Select Select

Call Report Import File Test Utility

This is used to determine if an external import file conforms to the published Call Report schema. This will enable credit unions and their vendors to submit an import file through the schema validation. Any problems found will be returned in detailed messages, to help speed up the process of building an import file that will be accepted. Please note this tool will not perform any actual importing of Call Report data. It is only provided as an aid to credit unions who wish to use the import feature. Access Call Report Import File Test Utility.

The NCUA is committed to providing an excellent user experience to all individuals, including persons with disabilities. If you require an accommodation to access information on or to use this website, contact us to request one. Please visit the NCUA's Accessibility Statement for additional information.

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